Wertune - Sketch form

Strictly PAYMENT WITH ORDER unless previously arranged.
In fairness to all customers, orders marked URGENT CANNOT be given special treatment.
Wertune hereinafter referred to as the company reserves the right to substitute materials when it is unavoidable.
The title to the goods remains with the company until all payments are cleared and balances owing are paid.
If the choices on the order forms received from the customer are incomplete the company reserves the right to make the choice/s on the customer's behalf in respect of:
(i) Breedstudy
(ii) 4 or 5 generation "Parchment" pedigrees - 5 generation will be sent
(iii) Typestyle for Affix
(iv) Colour - "Parchment" - Natural will be used for the whole order, "Marbled" - Ivory will be used.
LAYOUTS requested by the customer will be followed where it is practical, otherwise the company reserves the right to rearrange the layout.
If any layout sketches are submitted together with the Personalisation Form and the printed information required in each differs - the PERSONALISATION FORM information will be followed.
RETURNED GOODS - In the event of errors being made by the company in customer's orders - ONLY second class postage will be refunded for their return, unless no second class is available.
EXCHANGES - No exchanges or refunds will be given on goods correctly supplied to the customer's order specification.
CANCELLATION by the customer after work has started - a charge will be made to cover expenses incurred by the company. A Credit note for the balance will be issued - NO CASH REFUNDS are given. If work is completed - cancellation is not possible.
HELD-OVER ORDERS will be charged at the current prices when the work recommences and a balance owing account will be sent if applicable.
CREDIT / DEBIT CARD ORDERS - the order amount will not be claimed until the order is ready for despatch. Pedigree setting charges will be taken at the time of dispatch of proofs, the balance being taken on dispatch of the pedigrees. However if (i) for any reason, the order is cancelled by the customer or (ii) the customer, subsequent to placing the order, asks for it to be held back, then, when more than two months have elapsed from the order date the company reserves the right to claim an amount for the work done on the order to that date. The customer will be informed in writing of the amount charged.
COPYRIGHT permission and clearance is the responsibility of the customer for any artwork supplied by the customer.
The Company reserves the right to reject any artwork considered unsuitable for good reproduction.
The Company cannot be held responsible for postal delays.